Nextel/Sprint Complaint - Termination Fee Breach Of Contr
SANTA CLARA, CALIFORNIA -- Twice I have had my service disconnected and have been charged the famous $200.00 charge. First time was because I made two payments that where returned a series of mistakes. Nextel said make a money gram payment we will turn you on. Second time when I called to complain about the first disconnection charge and I was told the guy in desperation, I am currently a customer give me a break, Nextel said great I'll turn your current service off as well and block your number. He got pissed at me for telling him I did not cancel the contract Nextel did. So he did also claim I owed from a previous account. I went to small claims court. I lost, judge said Nextel can turn your service off if you owed on another account or where associated with one. This judge here is known for well not rational decisions. I offered Nextel to pay the other amount if it would turn my service on. Nextel said no. The account was an old one that was discharged in bankruptcy. Nextel lied,told me all kinds of crap, rude, demeaning, insulting you name it.
The guy made it clear he was turning me off because he was pissed with me, I made a good argument, and because he could. It is just insane, unbelievable. My problem is I love the equipment hate the company. I have Nextel still.