Federal Express Corporation Complaint - How can FedEx Ground Screw You - FedEx Ground
SAN FRANCISCO, CALIFORNIA -- I have been tracking my package delivery on the Web. As today was the estimated delivery date, I stayed home to accept and sign for the package. Later on in the afternoon, while I was still anxiously awaiting delivery, I checked the website--at 12:50 PM it showed "delivery exception", "customer not available." I have been home all day; no one rang my buzzer. I checked my front entrance and no door tag was left. I called FedEx to verify they had the correct address; the address they had was error-free. Though it was only about 5:15 PM when I called, I was told the package could not be held for pick-up the next day. I will not be home tomorrow (Saturday) and, as FedEx Ground does not deliver on Sundays or Mondays, I will have to wait at least an additional four days for my package.
I have had no issues with UPS, USPS or DHL. In the future I will not order products from merchants who use FedEx Ground.
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