Port City Chrysler Dodge Complaint - The Worst dealership in NH

Review by niqu29 on 2007-10-06
PORTSMOUTH, NEW HAMPSHIRE -- DO NOT BUY FROM THIS DEALERSHIP! I purchased a vehicle from them one week ago, and i live out of state and my dealership has found several hundered dollars worth of repairs needed, and when i called the dealership, they hung up on me, the owner doesn't return phone calls, They flat out lie. The warranty which i have is a diamler chyrsler warranty, and they told me they don't let anyone else work on the vehicles they sell! Well, i live 240 miles away! They told me any dodge or chrysler can work on it, even in Canada! Very rude, unprofessional sales staff, with a incompetent service department that missed easy repairs (the MPH guage doesn't even light up on one side at night! and the 4x4 light)
Comments:4 Replies - Latest reply on 2008-09-11
Posted by MRM on 2007-10-06:
Which vehicle did you purchase... Jeep, Dodge, or Chrysler?

Posted by ThinLazyAmerican on 2007-10-06:
It's not your favorite MRM. It's a Dodge, Ram.

Although, I did see several jeeps with rainbow stickers on the road today. The jeep rainbow gang is still rollin strong!
Posted by Anonymous on 2007-10-06:
I've heard bad things about the Dakotas.
Posted by TLB617 on 2008-09-11:
After traveling from Boston to Portsmouth; I was looking for friendly faces and fully enjoy my car buying experience. I have been looking for over a year for a two-seater convertible and have been really upset with the lack of integrity of some of these places, however, this experience had to have topped them all. After finding their cars online, I decided to make the trip to check out a very nice car possibility. I had Ryan and Carl? double teaming me to buy the car. Ryan just stayed silent and Carl insulted me and successfully convinced me that my car was 11,000 dollars less than what it was worth!......yeah, I can't believe it myself. I know that car dealerships need to make their money but what I encountered there was totally out of line and they totally took advantage of a young female trying to find a car. Not only was I pressured to make a unreasonable decision, I ended up leaving to come back the next day with my final decision. The next morning, I received a call that there was a problem with my check. Capital One actually declined their offer because they tried to sell it to me for WAY TOO MUCH! My own creditor saved me. After going back and forth on the phone and speaking with the financing officer John, he told me that he is going to try to go through his banks. Ran my credit-----I was already approved for the car! Just not at the price they were trying to sell it to me for! I felt so stupid and manipulated. the next morning I knew that I was making a mistake for even considering their offers. I wanted to trust that there were some kind of good car sellers but they were so good that I couldn't even see right. I was so confused by everything and they kept on giving me so many different stories as to what was going on, I knew that I was being taken advantage of the next morning. Why can't women buy a car without being hustled or manipulated. Now what do I do????? I am a very reasonable person and I just wanted to have a great experience with buying a car. I am so upset with their selling practices, and how I was treated that my lawyer recommended that I file a complaint against this dealership with the BBB....none the less, I left without a new car and my dignity. Do not buy here! Steer clear!

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