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Juniper Bank Complaint - Credit Limit Drop Without Notification - Credit Limit Drop - Without Notification

Credit Limit Drop - Without Notification - Complaint
Review by ske4661 on 2007-10-06
GEORGIA -- My husband has a Juniper Credit Card - we traveled out of the country this week and we took the card - which on our last statement had a $1750 limit with $1633 available credit - we'd been keeping this card paid down specifically for this trip. Halfway thru the trip we were notified by the purser that there was a problem with our card. Seems like they abruptly dropped the limit to $650 and even though we hadn't spent an excessive amount - < $400 we had hit the "NEW" limit of our card - needless to say - we were totally stunned when we pulled up the card on the internet and discovered the limit had been changed. Surprisingly enough, I had pulled our information to verify our limits and availability on Sunday before leaving on Monday - no problem - it was only after we began using the card that the limit was abruptly dropped. We were told it was because they had reviewed our credit report and I had been late on the car payment - not true!!! I had extended the payment a couple of months ago. But wasn't late. Needless to say - we'll be paying off the card asap and closing the account. Can't wait to see what happens with the interest rate - which is supposedly locked in at 8.99%.

I will never deal with them again - I don't care if they raise my limit to $10K - I wouldn't trust them with any of my financial business.
Comments:
Posted by sarahnkrystal on 2007-10-07:
I've heard many bad things about Juniper Bank cards.
Posted by LARRY D on 2007-10-25:
REC. A LETTER SAYING I WAS PREAPPROVED FOR A CREDIT CARD @ JUNIPER BANK SO I SENT IT IN. HERE COMES MY NEW CARD WITH A $ 2,000.00 LIMIT WHICH IA ABOUT 1/5 WHAT ALL MY OTHER CARDS ARE, I WRITE A CHECK TO MY LAWN GUY FOR SOME YARD WORK MATERIALS. AND BUY SOME GAS AFEW DAYS LATTER I CHECK THIER WEB SITE A SEE THAT THEY HAVE BOUNCED BY CHECK BECAUSE THEY HAVE LOWERED MY LIMIT TO FOUR HUNDRED AND FIFTY DOLLARS. AND CHARGE ME $39.00 FOR DOING SO.
SO I CALL THER CUST SERVICE NUMBER TO COMPLAIN ABOUT HOW CRAPPY THIS IS AND SOME HIND SAYS HE WILL CONECT ME TO A SUPERVISOR, WELL NEXT I GET A RECORDING SAYING MY USING THE CARD WHEN I RECEIVED IT WAS SUSPICIOUS AND THAT THEY LOWERED MY LIMIT AND WOULD BE WATCHING MY ACCOUNT .
WHAT GALL...............
LARRY DAN CHAUNCEY
Posted by jktshff1 on 2007-10-25:
if you have the other cards with a $10,000.00 limit "NEW CARD WITH A $ 2,000.00 LIMIT WHICH IA ABOUT 1/5 WHAT ALL MY OTHER CARDS ARE"...why in the world would you get another one, unless the others are maxed out?
extended payment=late
You got money problem dude.
You need an accountant, not another credit card.




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