Juniper Bank Complaint - Credit Limit Drop Without Notification
GEORGIA -- My husband has a Juniper Credit Card - we traveled out of the country this week and we took the card - which on our last statement had a $1750 limit with $1633 available credit - we'd been keeping this card paid down specifically for this trip. Halfway thru the trip we were notified by the purser that there was a problem with our card. Seems like they abruptly dropped the limit to $650 and even though we hadn't spent an excessive amount - < $400 we had hit the "NEW" limit of our card - needless to say - we were totally stunned when we pulled up the card on the internet and discovered the limit had been changed. Surprisingly enough, I had pulled our information to verify our limits and availability on Sunday before leaving on Monday - no problem - it was only after we began using the card that the limit was abruptly dropped. We were told it was because they had reviewed our credit report and I had been late on the car payment - not true!!! I had extended the payment a couple of months ago. But wasn't late. Needless to say - we'll be paying off the card asap and closing the account. Can't wait to see what happens with the interest rate - which is supposedly locked in at 8.99%.
I will never deal with them again - I don't care if they raise my limit to $10K - I wouldn't trust them with any of my financial business.