MBI Solutions Informative - Billing us again even though we already paid them!
MADISONVILLE, KENTUCKY -- In March my husband went to the Emergency Room at Trover Regional Medical Center from work. He was diagnosed with kidney stones and discharged. He went back again the following night and had more stones in his other kidney and he was once again discharged home.
We received two bills from MBI Solutions, one for $230.00 for his 3/8/07 visit and another for 350.00 for his 3/9/07 visit. We paid the $230.00 on 5/14/07 the day the bill came and the $350.00 on 6/05/07.
We thought all was well until today when we got the same bills again, for the same dates of service. One bill for $230.00 was dated from March of 2147. If my math is right that's well over 140 years from now. We called up and were told that they have no record of payment and that this is in fact a valid debt. We even provided the numbers from the receipts sent to us from MBI which stated the account was paid in full.
The representative said that they have no records of any payments and stated that we owed them $580.00 and if it was not paid in 60 days it would go into collections.
We already paid this and I don't feel that we should have to pay the same two bills again. I don't know what to do. We have the receipts as well as the statements from the bank with the POS transactions. But even with that they say that we still owe them the money.
If anyone could tell us what we need to do we would appreciate it.