Budget Rent-A-Car Complaint - Overcharging
COLUMBUS, OHIO -- Budget Rent a Car is the worst company I ever had to deal with. First of all when I rented the car they were very rude to me. Taking other customers in front of me stating that they rent there all the time and that they would be quicker. Then they over charged me. I ended up getting charged $1,209.64 for a rental that should of cost me $159 a week. Budget reasons for charging me this much was that I signed up for all this insurance. The insurance that I was told I had to sign up for until they could verify my insurance. Even though I showed them an insurance card and gave them the telephone number of my insurance agent since it was an insurance rental in the first place. I have done everything to resolve this dispute with this company but they refused. They are rude and they have very bad customer service. I have been refused names of managers I spoke with and I have even been ignored when trying to deal with them in person.
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