Comcast Corporation Informative - Comcast is disgusting
BOCA RATON, FLORIDA -- I had digital voice installed on September 25th. It went out the same day, taking my internet with it. It took 8 days and 3-4 hours a day calling Comcast to get someone out. I got hung up on, disconnected and lied to. Nobody calls back. Every time I had to call back and go through the menu again and get a new person who put me on hold. I had to call them on my emergency cell phone, spending a small fortune. I had to call a lot of people to give them my alternate number. I could not work on the computer or pay bills.When it WAS fixed, they could not re-connect my internet as I was on a special for $20 a month and they could not put in that code. They re-installed me at $33 a month.
They could not give me a full credit as that would have to go to a supervisor; would I like to hold? I am writing to the FCC, Comcast and everybody else in an official capacity.