GoAheadVacations Informative - Excellent tours
HAWAII -- We have taken two tours with this company. I must say that when working with the home office there was some misinformation, similar to that of the woman who is having difficulty getting a refund. In fact, the guarantee is that you will receive an voucher for a future trip. That is in very small print however. It caught my sister and her daughter also.
On the other hand, we have taken both an Magic of Italy tour and the Fables of Ancient Greece tour. Our hotels were not deluxe but were quite comfortable, with bathrooms en suite. There was attention paid to getting us to places where we could enjoy the local cuisine at non exceptional prices. One place recommended by our tour director in Milan was a real serendipity - it was wonderful.
The buses were comfortable and each leg was not difficult in terms of long trips in a bus. The bus drivers on both tours were with us for the entire trip and became part of our tour family, often going out of their way to assist passengers. In one instance, the bus driver got out a say and remodeled a cane for one of our members!
The real forte of this company is their tour directors. We really like to learn about a country and region when we travel and the directors did not disappoint. They are so knowledgeable, speak the language well, and go out of their way to direct travelers to interesting sites and ideas, sometimes going beyond the published tour if there is interest. In Greece, we were able to go to an Icon Studio of exceptional quality. On both tours we commented we could have gotten college credit for the information we received, not to mention a list of books to read after we got home - to add to those we read before hand recommended by the company. Those bus trip were accompanied by the tour director talking with us about art, literature, customs, history. We had a lecture on the David sculpture in Italy that would make one weep!
We highly recommend this company and their tours - a little bit of frustration up front is more than made up for by the quality of the tour itself. Go for it.