Nissan Complaint - Installation of refurbished parts without customers consent
My stereo was replaced within the warranty period in 2005 and the CD player quit working in 2007 at which time the warranty had expired and a new factory system cost approximately $1,000, so I opted to get a stereo installed by one of the local car stereo dealers. When they removed the system that Nissan installed in 2005, under the warranty, I discovered that they had installed a re-manufactured stereo, not a new one. When I called this to Nissan’s attention they stated that it is common practice for them to use refurbished parts in cars that are still under factory warranty…their only objective is to install an item that works regardless of how long it works.
This is appalling and deceptive and I am not through with this one.