Idearc Media Complaint - Lack of service
TEXAS -- Marvin Schuster
Fasco Air Conditioning
17038 West Dixie Hwy #224
North Miami Beach, FL 33160
phone: 786 -877-5899
To whom it may concern:
Hello There. This is David Messenger of Truth.
The truth is that Verizon Yellow Pages and IdearcMedia etc. are 2 companies that have conducted business with me in an unprofessional manner.
I am advertising in their Verizon yellow pages in Miami, Florida, and I have many issues with them ranging from artwork mistakes, no artwork proof given before they printed the book, and the internet campaign I had done with them was not done right. They just don't seems to care about their customers at all. They just seem to care about money.
After they get your money, they forget about you. My rep given to me by there company "[name removed]" #100245 is a rep who is really working at IdearcMedia Verizon Yellow Pages for a paycheck only. When it comes to taking care of customers, she really does not care just like the company she works for. Her supervisor Roslyn Parker is really there for a paycheck. She does not care about fixing problems at all .
I had been doing business with Verizon yellow pages for 2 ½ years with no problems. Now that I have a problem I have tried to fix it, and I called every phone number that I can find for the company. I spoke to many different people from their company from New York to Texas, Saint Petersburg, Hollywood Florida, to Jacksonville Florida and the list goes on and on. I just get transferred from one place to another and no one knows how to help me or give me info to resolve my problems. I just keep getting transferred or given a phone number to call etc.
Finally, I got to IdearcMedia Headquarters in Texas after a month and many hours of trying to figure out who can help me . When I finally got someone on the phone who said they could help me resolve the issues I became hopeful, but ultimately my hopes were dashed and nothing was resolved.
All and all the negligence and lack or follow through by Verizon cost me an estimated $200,000 in revenue. This page was made to warn people about doing business with this bad company, IdearcMedia and Verizon Yellow Pages. You can add your complaints to this page so the truth can be told and heard.
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