Collection Agencies Informative - What a collector can see
Someone asked on a post a while ago what a collector can see on their screen. My post was a little late and the info was buried. So I am posting this as a new entry. I work on a pre-charge off collection for a credit card company.
I can see the: cardholder's name, address, phone number, place of employment (if given), their SSN, their balance (including how far they are over the credit limit, how much it would take to get the account out of collections), the date the card was opened, date of last payment, date of last purchase and cash advance. That is on the main screen. I can also pull one of 3 credit bureaus (Experian, Transunion or Equifax) as needed.
Those are purely the basics of what I can see. Different companies might have different information