The Firm Complaint - Exercise video
HOLLAND, MICHIGAN -- The firm is an exercise video frequently advertised on TV.
I attempted to order using their toll free number.
This toll free number gives no option whatsoever to cancel the order, speak to a representative or make changes.
It seemed like a scam to me after I had given my credit card number. I attempted to cancel the total order and speak with a representative so I wouldn't be sent "the extras" they wanted to offer... i.e, vitamins, extra tapes.
Guess what - you bet - cancel doesn't work - zero out to speak to someone doesn't. I NEVER even selected option for extra items, BUT you're right you're sent them anyway.
Also, to return the items now they chage you postage.
The sad thing is I wanted the exercise tapes and I like them. I didn't order the "extra" items, received and returned, but stuck with "POSTAGE FEES".
It's a SCAM...