[X]
Write ReviewJump to 
4
Helpful
Votes
Votes
Brinks Home Security Complaint - Cancellation - Home Security
Complaint
AURORA, ILLINOIS -- We canceled their service in Februrary since we were moving abroad, after 7 years of being loyal costumers and always paying on time since we paid with direct payment, when we called they said we had a "credit" for the month we already paid they could not give a refund so they would continue the service for that next month. After that we received bills every month from them, we called every month telling them we had already canceled the service, they said every time they were sorry for the mistake they thought we still wanted the service, we are in October and last bill said if not paid will be send to collection.
Very poor bussiness to keep clients!!!
Very poor bussiness to keep clients!!!
Comments:
Posted by Too Good To Be True on 2007-10-13:
Dispute the charges with your credit card company or your bank.
Don't let them take your money.
Good luck.
<;O)
Don't let them take your money.
Good luck.
<;O)
Posted by jor on 2007-12-02:
This is helpful. I was concidering this company
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
Recently Discussed:
- You Will Be Stuck With Useless Boat Anchor Equipment for Ever - All Brinks Security Equipment Installed
- Pushy & Unhelpful Customer Service
- After Reference Number- You Are On Your Own - Brinks Home Security
- Caveat Emptor (Buyer Beware) - Home Security - Monitoring
- Brinks Lets you down when you need them most. - Brinks Home Security Monitoring