Starbucks Complaint - Old Tappan, NJ Location Stinks
OLD TAPPAN, NEW JERSEY -- The Starbucks in Old Tappan, NJ is the most poorly managed Starbucks I've ever been to. I'll list a few of their problems: The hottest week of the summer last year, their ice machine was broken. It remained broken and they turned all of the customers away that wanted cold drinks. This despite the fact that they are in a strip mall with several stores that sell bagged ice (grocery store, liquor store, convenience store, etc..). They were then out of cold drink cups for several weeks during this same hot summer. The employees are generally outside smoking (which is why Starbucks should not have outdoor furniture) instead of tending to the long line of customers waiting. Many times my $3.60 coffee drink has tasted like the drink made in the dirty container used for some other drink (the pineapple coffee I got one day was disgusting). They are constantly out of straws, napkins, etc... It's so bad, I usually drive 5 miles further to another Starbucks.