Virgin Atlantic Airways Informative - Cancellation fee
SAN FRANCISCO -- Shame on you Richard Branson. I thought you knew better. Charging me $40 for canceling my $39 SFO-LAX flight was beyond the pale. That means I gave you $160 for nothing. Nothing. Southwest Airlines at least gives customer credit, Jet Blue doesn't rip me off the way you do. I was so excited about your SFO-LAX route since I travel it at least once a month.
Now, nothing. I feel nothing for you. I can't believe the audacity.