Top Notch Towing Complaint - Would Not Release Car
VAN NUYS, CALIFORNIA -- Our car was towed from a gas station (yep, my daughter should not have parked there). The staff would not release the car to me the next day even though I am the (1) wife of the owner and 2) had proof that I am a registered driver. My husband picked up the car the following day and disputed the bill. He was told that if he didn't like it, they could lock up and he would need to deal with someone else. (isn't this extortion?) I have filed a complaint with the BBB and will pursue this.
If your car is towed by them, have the police accompany you and better yet, your attorney. Trust me, you will need it. We paid $322 for 1 day of towing and service.