Sharperagent.com Complaint - Contract/Billing/Product

Review by frustrated in tahoe on 2007-10-17
I am disappointed in the product that Sharperagent.com offers. When calling to terminate my service last year I was told that it is a year contract...ok, so they bill me monthly and I just called again and they said that it is "autorenewed" (without any notice to me) and that I am out of luck and have to cancel after the new year is over - great hundreds of dollars later for a product that is hard to use.

It takes about 2 hours to make a flier and 3 to make a newsletter. The newsletters are so boring that all of my mailing list was unsubscribing. Since I have been using a different company to do my newsletters I have been receiving compliments and new busines...that is how it should be.
I am very frustrated with this company and would not recommend them to anyone.
Comments:2 Replies - Latest reply on 2007-10-17
Posted by Principissa on 2007-10-17:
Sometimes contracts require written notice 30 days prior to your contract expiring. I would call them and see what you need to do.
Posted by Anonymous on 2007-10-17:
Some contracts do require a thirty day written notice.
If they do require the thirty day notice, make sure and send it certified mail, return receipt.
Glad to hear that your business is doing better with the new newsletters.
Good luck.

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