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Ikitchens.com Complaint - Unresponsive to problems

Review by tanstaafl on 2007-10-18
NEW YORK, NEW YORK -- On September 8 2007, I ordered a coffeemaker from this site (which I was referred to by Yahoo's shopping service). I then received a tracking number and told I would received it on about September 14. It is now October 18 and not only have I never received the item, it was never shipped. I have sent 4 inquiries to this company and haven't heard a word (except to send me another blank inquiry form or ask me yet again what my order number was).

I shop online frequently and have never had such a bad experience with an internet purchase.
Comments:5 Replies - Latest reply on 2007-10-19
Posted by Anonymous on 2007-10-18:
can you cancel the order,and just go to a store and buy a coffee maker?

I had a cup of coffee yesterday,and man was i spinning.
(i dont usually drink coffee,im a lightweight when it comes to caffeine)
Posted by Anonymous on 2007-10-18:
Steve, good pot will offset that caffine buzz.
Posted by Anonymous on 2007-10-18:
Superbowl,yes it did....I mean will.
Posted by tanstaafl on 2007-10-19:
I did go to the store and buy a coffeemaker, but, at the moment, I am out $63.26 for the one I ordered but never received.
Posted by Anonymous on 2007-10-19:
Hopefully these people will see the errors on their end,and get your refund out to you....soon.


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