U.S. Airways Complaint - Lost Luggage
My husband and I traveled U.S. Airways for a once in a lifetime trip to Alaska leaving Lynchburg, Virginia, via Charlotte, Phoenix and Seattle connecting with Alaska Air to Anchorage from Seattle. We were 1-3/1 hours late leaving Phoenix, missing our connection in Seattle only to find arriving in Anchorage no luggage. We missed our connection in Anchorage trying to find our luggage and having to find overnight accommodations in Anchorage. Our luggage was gone for 10 days and U.S. Airways refuses to accept responsibility blaming Alaska Airlines. We received our luggage on Saturday, September 15, with out return trip home on Monday, September 17. We were without clothing, medications, personal hygiene items, photography equipment, etc. U.S. Airways has compensated each of us with a $150 ticket valid for one year citing the fact they are only responsible for our overnight stay in Anchorage due to the delay in Phoenix. I don't understand how they can assume we can travel again within one year on our budget.
We spent approximately $1,000 additionally trying to replace items we needed for this trip. How can they assume we can afford another trip anywhere within the next year?