Rite Aid Complaint - Getting Your Prescription Slip Back
ATCO, NEW JERSEY -- Last week I told the pharmacist that I want my prescription slip back and to not fill my medication. He told me he couldn't do that for me right now cause he was by himself. So he told me he will leave a note with the other pharmacist. The next day so I had called and see if my slips were still there. The girl told me yeah that they have them that they won't throw something like that out and I said ok I will be there soon. So I went there and ask for my slips. Her head was like in the clouds. She was looking at the area where they keep filled prescriptions at and she asked me when I had it filled. I told her that I was only here for a slip and she said oh you meant the actual slips and I said yeah. And then she asked the pharmacist where are my slips, so he came to me and said that my prescription had been filled and I told him I never wanted them filled that I told the other pharmacist that.
He said he has to back it out of the system and find the slip for me he told me to come back in a hour so I did. And he asked me if it was a phone-in one I told him no that I dropped it off in person and I asked him why. He told me that he couldn't locate my slips and I asked him if they might have thrown it out he told me he doesn't think so then I said that they has to be somewhere here he told me he don't know what to tell me and asked me if I can contact my doctor to get a new one but he doesn't understand the concept of this .
The slips shouldn't have been lost in the first place that I had notified the pharmacist last week that I will be picking my slips up.