Maytag Corporation Informative - No more Maytag service
NEW YORK -- Maytag service is a thing of the past. Since being acquired by Whirlpool all service is passed along to small and unreliable third party providers by a shell company that is not Maytag appliances. What once took a few days to resolve, a simple repair, now takes weeks or months if it ever gets fixed. Customer service is a joke. No returned phone calls, no follow up, referrals to vendors who never pick up the phone, false promises and empty apologies.
This company no longer cares about customer service and I am sure that the new products are just as bad. We have several Maytag appliances and they will be disposed of and replaced as soon as possible.
What a shame another good American company goes down the tubes. GE still has good service so we are back with that product for now.
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