Amana Complaint - Amana Side By Side Refrigerator - Piece of Junk!!!
MEMPHIS -- We built our dream kitchen in 2001 and purchased an Amana side by side built in refrigerator. NIGHTMARE!!!! We have put 4 motors in it, replaced the compressor twice and now after 6 years, when we went to repair it for about the 10th time, the parts are no longer available. The people at Amana told us that they were very sorry. They offered us 15% off the purchase of a new refrigerator....as IF we would EVER purchase anything from them EVER again!!!!
The service center would not return phone calls. They would say to us, I will check on that and get back with you within 24 hours. I would have to call back only to be told that they still didn't have an answer for me.
My opinion is: It is ludicrous to have spent $6000 on a built in refrigerator, to have repaired that refrigerator no less than 10 times in six years, for the refrigerator's parts to be unavailable in six years and for them not to be willing to stand behind their product and do anything about it!!!!
I WILL NEVER PURCHASE AN AMANA APPLIANCE EVER AGAIN AND WILL TELL EVERYONE I KNOW NOT TO EITHER!!!!!