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Golden Grain Company Complaint - Bugs in rice - Riceroni

Review by pokerqueen48 on 2007-10-22
ELMIRA, NEW YORK -- Yes I bought 6 boxes of Riceroni and they all had bugs in it. I'm not the one to complain but I thought I would inform you.

I bought them two days ago.
Comments:5 Replies - Latest reply on 2007-10-23
Posted by killerklown on 2007-10-22:
NH
Posted by Anonymous on 2007-10-22:
You should contact their corporate headquarters, if this is in fact true, they may want to do a recall on all product that was packaged at the same place and time as the ones you bought.
Posted by fazie on 2007-10-23:
this happened to me once too! I called them, they apoligized and sent me coupons for free rice! good luck
Posted by moneybags on 2007-10-23:
Also complain to the grocery store where you purchased. More than likely, the rice product sat in their warehouse for a while, where these weavils "dug in" to the boxes. Look for the small holes toward the bottom of the boxes. Look in your flour and other grain products, too (cereal, spices, etc.) You will literally have to dispose of ALL of these products, clean out the cabinets/pantry, spray with bug spray and then disinfect. Buy all new grain products. Store in plastic zip bags so that if newly infested is bought again, you won't have to throw everything away again. Been there/done that.
Posted by Ponie on 2007-10-23:
If I were you, I'd take them back to the store where you bought them. I wouldn't doubt their whole stock is like this. Those slick critters can slip through a hairline crack. It's for reasons such as this that I empty and wash all mayonnaise, pickle, etc., jars with screw top lids which hold at least a quart. Immediately upon buying something that may atract these little buggers, I open the box and put it into one of the jars. Even if there's a bug I may have missed, they can't get out. My pantry looks like an old fashioned pharmacy--all foods of this type stored in glass jars. I've managed to outwit them since I once had to go through what moneybags mentioned. Also, the product stays fresh for a longer period of time.

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