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Maytag Corporation Complaint - Washer & Dryer complaints - Bravos Washer & Dryer
Bravos Washer & Dryer - Complaint
ISLAND LAKE, ILLINOIS -- I recently purchased the Maytag Bravos Washer & Dryer pair for our new house, after owning a Kenmore set for 16 years & leaving it behind, still in perfect working condition after only 1 repair between them both. The Maytag washer has a very large tub with no agitator but because the clothes just sit in there, the tend to get extremely tangled, especially jeans and long pants. Every item has to be shaken out before putting it in the dryer, otherwise they end up all twisted, wrinkled and only partially dry. The washer definitely uses a lot less water than a conventional top load, but the clothes are a mess when they come out. The dryer has several "level of dryness" settings, but when "normal" is selected, clothes & especially towels are still damp when the cycle ends. The only higher setting is "more dry" which seems to be over drying & fading the clothes, but if it's not chosen then everything is still damp when it's done. Lastly, the lint filter is poorly located on the top of the dryer itself, which causes major amounts of dust/fuzz to spill out onto the dryer top every time it's cleaned (each load).
We chose the black color, which was not a great choice due to the lint filter location, as the top of the dryer is always dusty.
We chose the black color, which was not a great choice due to the lint filter location, as the top of the dryer is always dusty.
Comments:
Posted by Anonymous on 2007-10-24:
On your Kenmore dryer,where was the lint filter located?
On the top?Like most Kenmore/Whirlpool dryers?
As far as the tangling of the clothes,Whirlpool admits there is no solution to this problem.The Maytag Top Load Neptune had the same problem.
I dumped my Neptunes,and got the Cabrio,its the same as the Bravos,but with an agitator.They have been great.
The drying issue could be a clogged vent.
On the top?Like most Kenmore/Whirlpool dryers?
As far as the tangling of the clothes,Whirlpool admits there is no solution to this problem.The Maytag Top Load Neptune had the same problem.
I dumped my Neptunes,and got the Cabrio,its the same as the Bravos,but with an agitator.They have been great.
The drying issue could be a clogged vent.
Posted by Dennison on 2007-10-24:
The lint filter on the Kenmore dryer was inside, below the door opening. It was much less messy and easy to vaccum out with a crevis tool. The dryer can't have a clogged vent as the house is brand new and light weight clothes come out dry. I believe the dry sensor is not sensitive enough to tell when heavier clothes like jeans & towels are dry.
Posted by Tim Hainsworth on 2008-04-13:
My wife and I recently purchased a matching Bravos washer and dryer. The dryer is OK so far, but the washer has been a nightmare! The first serviceman replaced the agitator, which he said had been recalled. He then replaced the electronics saing that that might help.... it didn't.
The second serviceman said that he felt the machine was doing all it was supposed to do.... except wash clothes!
We await a decision from Maytag shortly about their decision.....
The second serviceman said that he felt the machine was doing all it was supposed to do.... except wash clothes!
We await a decision from Maytag shortly about their decision.....
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