Bank of America Complaint - Beware Due Dates on weekend/holidays
PENNSYLVANIA -- I signed up for a US Airways Visa card last year, which is administered by Bank of America. I signed up for on-line bill pay, and always payed my balance in full on time. This month, my statement shows my due date as OCT 7, a Sunday. I go online on Friday evening, OCT 5, to pay the bill, and the bill-pay software shows that the next available day to electronically pay the bill is OCT 9, a Tuesday. (Monday is a BOA holiday, so Tuesday is the next business day). No problem, I think, since the other credit cards I've had always allowed me to make an on-time payment on the next business day if the due date falls on a weekend or holiday. Not Bank of America. I received my statement yesterday, and they charged me a $39 late fee for my OCT 9 payment (in full). Calling customer service was no help, as they said their payment policy is on the web site. But it never warns you that you will be charged a late fee if the payment date is on a holiday or weekend. Why even assign a due date on a weekend or holiday if they won't let you pay it on that date? Could it be because they know it will trip up a certain amount of people that they can collect $39 from? They offered to cut the charge in half, and I countered with "how about you cancel my card."
So goodbye Bank of America Visa card. It's one less card I can do without. P.S. If you haven't seen it, there is a good documentary about the credit card industry called "Maxed Out". I highly recommend you watch it. After viewing, you'll probably only want to keep at most one credit card, and that only for emergencies.
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