Microsoft Network (MSN) Complaint - Bad Customer Service
SALEM, OREGON -- I have had bill problems with MSN billing for more than 6 mos. I cancelled in November 2002 but they keep billing me on my Mastercard becuse I am able to show them the documentation of cancelling my account. Each month Mastercard reverses the charges but it is annoying as hell. Calling MSN cust. service is no good. They just say that the problem is fixed, but it shows up again and again.