Microsoft Network (MSN) Complaint - Overcharging - MSN Broadband
DENVER, COLORADO -- MSN broadband, which I have used for almost a year, started charging me $74.95 a month last month. My contract rate is $39.95 a month. When I called to complain they said they would fix it but they didn't becasue the $74.95 charge showed up on my Visa card bill again this month. I called to complain again and they said I was stuck paying $74.95 if that's what is on my bill.