Capital One Complaint - Closed Account?
NEW ORLEANS, LOUISIANA -- Two months ago I closed my personal checking account at Capital One. When I closed my account the teller made no mention that the bank would only put the account on hold for ten days and any checks or debits outstanding would re-open the account.
Unfortunately for me I had forgotten about a check written to my yoga instructor two weeks prior to closing my account. After I closed my account she cashed it - thus re-opening the account and racking up a 30$ overdraft fee and another 5$ per day that the debt was outstanding.
All the while this is happening I am moving from New Orleans to Chicago. I have no idea. My husband and I take some time to visit his grandma and parents on the east coast. But 110$ in fees later I finally get a letter at my mothers house telling me they have closed my account (finally - two months later!) and they are turning my debt over to a collection agency and reporting the debt to a credit agency. Great.
I have been burned before by their secretive banking policies (like when they dated a check to my account the DAY before I wrote it causing a landslide of overdraft fees.) I happily took the 20% off the collection department offered me just so I would never have to deal with them again.
I feel that I should have never been charged the fees in the first place since I was no longer even a customer of theirs and second why not just let the check bounce?! I am sure my yoga instructor would not have charged me 110$ in fees and turned me over to a collections agency.
I understand the ten day period is a law (finally found that out through the collection department) but is this still my fault if I was not informed? Who even cares - avoid capital one like the plague.
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