Dish Network Informative - Dish System - Service cancellation / Return of dish
BONNE TERRE, MISSOURI -- I was experiencing some serious financial problems and I allowed my Dish Network service to be disconnected. The system is automatically supposed to forward shipping labels/boxes in order to return their equipment. I did not receive
either, but did come home to find an overdraft notice from my bank. Dish had taken $600 from my checking account without authorization or notification. The charge caused my checks to bounce all over town. I ended up with over $370 in overdraft charges. When I FINALLY spoke with someone, I was informed that they would not credit my account back until they received the equipment.
By the time I FINALLY received the shipping labels, shipped the equipment, and contacted them with a tracking number, It took another 10 days to get my $600 back. I am currently trying to get a refund for the other $350 in overdraft charges.
They gave me a $40 refund for the OD charge on THEIR charge, but refused to take responsibility for the other checks that were returned as a result of this charge to my checking account. STAY AWAY FROM DISH NETWORK!!
I'm turning this in to the Better Business Bureau.
If anyone decides to press charges or has info and/or advice for me, please notify me.