Arbys Complaint - Service
SALISBURY, MARYLAND -- I just want to say that I've been very disappointed about some of the things that have happened to Arbys. I guess the restaurants have been sold to someone else in Salisbury, and boy has this made a huge difference. The Last time we went to dinner on Ward Street in Salisbury, It took around 20 minutes to get food. I later found out that they had erased my order from the board and I didn't get any help with a new order for a very long time. It seemed that I was bothering them by being there. This in itself would have been bad enough except I now work across the street at the new Salisbury University Building that is now under construction. I have tried to cross route 13 at break time and get some food for break, except it takes all of my 15 minutes to get a small order of food.
Today I was very disturbed to see one of out employee trucks being loaded onto a flatbed truck and being towed away because he was parked in their parking lot for around 3 hrs. because there was no parking left behind the store in front of railroad tracks. The manager didn't even give him a warning that this was going to happen, and the employee had to pay $175.00 to get his truck back. I have asked the people of the construction job to boycott the restaurant and not to eat there, I will never, never eat at another Arbys again and I will encourage others to do the same.
I work hard for every morsel of money I can get to support my family. Not only do we "The construction workers" risk our lives trying to get across Route 13 to get to our cars. Why just this past week I heard about an incident about a car actually trying to hit one of the guys trying to cross the hwy. We now have been moved a block further away because of the manager. We were parked by the Railroad traks in the back of the store, I don't think Arbys owns this property but it has been ok so far for over a year to park there, until today. It is going to be very hard to carry 50 lbs of tools from a block away to the job. Thanks and I will be eating elsewhere from now on.
There is around 200 workers on this construction job and many of them won't be eating across the street any more.