Yahoo Music Unlimited Complaint - The yahoo thiefs - Music unlimited
When the transfer of Music box to Yahoo happened, I believe many people where caught in the same trap I was. 71.88 was taken or stolen from my point of view from my acct by yahoo for a renewal fee that I didn't opt for. The 3 yahoo rep and 1 supervisor that I had spoken to on 10/09/07 told me that I was legally bound to pay a renewal fee, in the same breath the supervisor told me that they had sent a reminder to my yahoo mail acct to remind me of the transaction. The last email I received at the time from Yahoo was on 08/20/07. 2 months prior to yahoo stealing my money.
When I had calmed down enough to speak to another rep, I called back and was told that my acct was cancelled (which I ask to be done) and that a refund would be sent out 5 to 10 days, he also gave me a confirmation # to support what he was saying.
Today 10/26/07 I called yahoo and spoke to yet another rep and another supervisor this one named Brent, who told me that their was a "miscommunication" and that I would not be receiving my money back.
I asked him why if a rep had told me that I would be refunded, give me a confirmation # that a internet giant such as Yahoo wouldn't keep the word of their rep. He once again explained to me that I wouldn't be getting my money back.
So I say to watch out for the internet giant, because they will squash you under there stinky feet, and never look back at the carnage.