Electrolux - Frigidaire Complaint - Frigidaire Horrible Products, Company
SALT LAKE CITY, UTAH -- A Frigidaire refrigerator was purchased in Sept 2006. We were building a new home and did not begin using the fridge until April 2007. We plugged in the water for ice maker in June 2007 it was not plumbed correctly and it flooded the fridge. Repair tech repaired it. In August fridge stopped cooling. We called again. Tech came out and replaced damper control. We had to throw away hundreds of dollars in food. In early Sept 2007 stopped cooling again. Tech came out and replaced temperature control unit. Again wasted a lot of food. At that time I began telling Electrolux that I needed a new fridge. They were not helpful at all and would not let me submit the service claims to the replacement area. I finally got a supervisor to send my data to the replacement department. Replacement dept denied my claim saying I was outside the warranty of 12 months.
I have sat here for a full week without a fridge that works for the third time in two months. The problems started well within the 12 month warranty period but they will not honor their commitment. They just keep saying sorry there is nothing we can do to help you.