XM Satellite Radio Informative - I hate XM customer service!
HENDERSONVILLE, NORTH CAROLINA -- I really enjoy listening to XM but have had so many problems with their customer service. I canceled long ago but they continue to bill me, trying to get them to cancel the account is impossible, and I can't stand the out sourcing to India. It is nearly impossible to get someone to understand me and the representatives are impolite to the point that I canceled my subscription as a matter of principle. Also, even though I had canceled my subscription, I got phone calls about 5-6 x per day at least, including Sundays from India, harassing me to pay the money I didn't owe. Then they sent my account to a "collections agency" also in India.
I have had countless problems with XM. In fact I hate XM and will tell everyone I know not to get it!