T-Mobile Complaint - Class action unfair business practice
NEVADA -- Dear T-Mobile:
My name is Yoon, I currently have 3 accounts with your company, I keep getting unauthorized Text messaging from one the phone since I sign up with Tmobile. In beginning, you guys were great, you guys offered me free IM to cover that, because you can not find out the source where is coming from. But now, you guys say there is nothing you can do to control the unauthorized messages, Money is one thing, but it's the business principle that I am not happy with more.
I did little research on the internet, and not surprisingly I found lots of people have the same complain.
Since T-Moile practice business in a communist way, I decided joint the people on the internet to file class action, regarding that matter.
Here is how we look at it. We have no control over incoming messages, we will get charge no matter its authorized or not. So if some one decides to play a prank keep sending email 100 times a day or spamming, we will pay T mobile $15 a day, that’s $450 a month unless we sign up with your unlimited Test service. You know there is program will sent out email automatically. I heard this kind a prank at radio prank show once, so I know it’s not hard to do.
My suggestion is operate the business the right way, give the customer control, if they want that service or not, you have options for all other services why not make this option a reality and make your customers happy and grow your business.
Account soon to be expire