Disney World (Orlando, FL) Informative - Security and Medical facilities at DisneyWorld - Security and medical
Review by queenidog on 2007-10-26
ORLANDO, FLORIDA -- This is more a suggestion for Disney than it is for visitors, but I'll state it anyway in case Disney actually cares enough to read about it.
We took the Backstage Tour of Disney, a well organized informative tour. Worth the money. To do so we often had to go "backstage" through doors on the visitor side to the back lot. We just simply followed our guide who, although she had a badge, was never challenged. There was essentially no security on these doors. Later, when my wife and I were walking around the visitor side, it was obvious we could have just slipped into the back without anyone questioning us. (If fact we had Backstage Tour button on which would have made it easy).
Disney goes through great pains at the entrance to search your bags and scan your fingerprint, but this is a real big security hole, being allowed to go to the back, or people from the back to come to the front. A delivery guy could be a terrorist and come in with a bomb strapped around his belly. I questioned this to our tour guide and was told it "had" to be this way in case of emergency, eg fire, bomb threat, etc. This makes sense, but what they should have is electronic doors, and only a swipe card will open them. Doing so ensures Disney employees are opening the doors, and each one is being recorded on a computer somewhere. In case of emergency, cut the power and the doors will automatically open.
On point #2, regarding medical facilities, I was disappointed/appalled that there was virtually none. In the 95 deg/95 % humidity heat in Florida (September) my wife got heat stroke and there was no one around to help us. We asked a park employee for help and were told the medical facility was at the main gate (we were in Toon Town). Not ONCE did I see a medical person walking around the park. I saw no emergency phones and obviously the park employees know nothing about emergency procedures. I was able to steal some ice from a soda display to cool my wife down enough that she could walk under her steam. We left the park about 4 hours earlier than expected and could not re-enter due to our ticket type. At our local exhibition in the city where I live, there are numerous first aid attendants walking the park in pairs, ready to attend to anyone needing assistance.
I even saw a portable stretcher attached to a motorized scooter, if it were necessary. The guy sitting in it had a radio so that he could be anywhere he was required. Disney did not have this and I'm shocked that they don't. Our park also had city police patrolling regularly.
All emergency personnel at our exhibition and fair were available: police, fire, first aid.