Blue Haven Swimming Pools Complaint - Pool Installation And Service

Review by blimey on 2007-10-26
The worst customer experience of all time. people told us their nickname in the industry was "mirrors" as all they ever say is "we will look into that" and then never do. No one can ever give you a straight answer, they basically lie about what's happening and then never follow up. They take the cash and run and you are left doing all the work and follow up, even their contractors slag them off when they finally arrive to your place to do the work. Its terrible, amateurish and we have stopped 3 friends using them. Don't go there, as they have no idea what customer service is,they don't care and worst of all its never their fault. Its your fault or the tradesmen.

We never heard from the project manager and to top it off the people in the office are arrogant, unhelpful, rude and obviously not trained. Its a horrible experience and the results aren't great either.
Comments:2 Replies - Latest reply on 2007-12-02
Posted by fazie on 2007-10-27:
and where exactly is this place? wouldn't know to stay away if I don't know where they do business with all the duplicate business names these days...
Posted by jor on 2007-12-02:
I had the same experience with Blue Haven Pools in Nevada.I tried to find out the Corporate office address for months without luck.They should be put out of business.

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