U-Haul Complaint - Uhaul has bad business
WASHINGTON, DISTRICT OF COLUMBIA -- I rented a truck on October 26, 2007. This was the worst day of my life. I start by call Uhaul. The staff that answers the phone was very rude. I was on hold for about 20 minutes. It was raining very bad today. So I then got off of the phone to go visit the center. I rented the Uhaul to find out that the truck that was given to me was bad. I was given a truck with Bad brakes, One tail light broken,no horn, Bad wheel alignment. I return truck on-time. Letting the Staff member know all these things were wrong with the truck he seem to be non-caring, So I ask for a manager. The manager was rude to. Ok the total came to 119.00 before we left after we return the truck the total was 130.00 because we went 8 mile over. We then asked could we be help with a discount for the condition of the truck.
We could have been killed. The brake were very bad, they sound bad and were going to the floor. I was very disappointed. Uhaul DO NOT USE THIS COMPANY!!!!