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Network Solutions Complaint - Horrible Customer Service and Security - Domain/Web Hosting
Domain/Web Hosting - Complaint
A couple of months ago, several of their servers crashed, and our website was down for over 2 weeks before we were allowed to upload it. We finally were able to move the web hosting to Godaddy, but since Network Solutions had moved our domain name to another of their servers, we couldn't move that for 2 months!!! Now, the 2 months has passed, but they won't acknowledge our requests for the authorization code to transfer the domain name.
It's been 3 days, and they won't respond. It's INSANE! Stay FAR FAR away from this horrible company!
It's been 3 days, and they won't respond. It's INSANE! Stay FAR FAR away from this horrible company!
Comments:
Posted by superbowl on 2007-10-27:
We also use GoDaddy, they are a very good company. As for Netsol they are a dead dinosaur that can't do anything right anymore. Call GoDaddy and see if they can help you out. They have English speaking CSR's in Phoenix that know what they are doing and can help. (VH post)
Posted by ParsecSam on 2008-04-13:
I am having the same problem with YAHOO - They have not redirected the web hosting to Verio, a company I have been with Verio since 1966. Never any problems contacting Verio or getting the help I needed. YAHOO shouldn't be allowed. Decided to sue them at $175 dollars an hour for all of the time I have spent trying to talk to a human or getting my domain up and running, almost two months now. If you decide to use YAHOO for web hosting, take note: when you have a problem, don't call them, just shout YAHOO - the results will be the same and you will save hours of frustration.
Parsec Sam
Parsec Sam
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