Microsoft Network (MSN) Complaint - Bad Service
FREMONT, CALIFORNIA -- I started using Microsoft Neto rkin July2002. I was not billed for any usage until November when they billed me for 4 months service all at once. I called the MSN 800# on my bankcard bill to complain and they apologized a ndsiad the billing would be regular each month. But after that there was no caharge from MSN until June2003 when they are billing me for 5 months of service. Icalled again to complain and they said the same thing. I asked to speak to someone in billing or a manager but they said there was no one else I could talk to.
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