Ford Motor Complaint - Leaking Windshield First of Problems
CANADA -- We purchased a new vehicle hoping to avoid the hassle of wasting "our" time on in-shop repairs. The first time it rained the windshield leaked. It was taken in to be repaired and then they told us they were afraid of breaking it so wanted to have another one on hand. That meant another trip for the same repair. While repairing it they put a dent in the floor, lost the power-point cap and left it dirty. On the way home the radio would not work except in "park". We contacted the dealer and were told that could mean a brake failure and probably needed a new sensor switch. We took it in again and they confirmed that was the case and they would order one. That meant another trip - the fourth one for two problems.
We also discovered that you could not bring in outside air on any of the A/C controls without the A/C coming on. The dealer told us to call "Customer Service" who were anything but helpful and told us we could not talk to an engineer or company headquarters. "She" was as high as we could go and to contact our dealer.
The bottom line is this: Ford Canada is really only interested in spending money on advertising and once they have sold you the vehicle you are really on your own. We should have spent the money on a Honda!