Philips LED Lights Complaint - Extensive Failure During First Season of Use
This is probably early for many, but we (more like I) do so much to the house, that my work actually starts this weekend.
Has anyone out there who decorates for Christmas had any problems with these LED light, especially in outdoor applications? I’ve started converting to them last season as they are suppose to use lower energy costs, and last up to 5 times longer. I found many bulbs to have failed on indoor sets, and half the sets I used outdoors had entire half string sections go out by the time it was New Years. All were new last season. The ones outside also seem to have rust stains around the bulb sockets indicating corrosion on the contacts.
I didn't even get enough extra bulbs with the sets to cover the ones that burned out, and on the half string failures, replacing every out bulb on the section did nothing but waste my time.
I wrote to the company from their website on the boxes and they replied they are just an importer (even though the boxes say manufactured by) and to take them back to the store, which of course it was too late by the time last holiday season wrapped up. I think they were made in China and the Phillips name is just for marketing.
They have no shunts also so you can't use any mini light testers to either fix it of find the failure spots.
At $12 to $14 a box, these things will never save enough electricity over $2-$4 mini sets by the time they fail and need to be replaced. I just have to wonder if anyone else used these and had problems. It sure goes against the reliability they advertise. They are really being phased into the market now so they will have to be much more reliable as a whole. I’m going to just replace the bad sets and see how this year goes. I recommend to anyone buying these to first just get a few strings and see if you have better luck than I did.