Foremost Furniture Complaint - Miserably Poor Customer Service
NEW YORK, NEW YORK -- At a private event in NYC, I saw a Century brand sofa which I liked so much, I thought I'd purchase it. So I went to the Century website to get the item number and contact information for a local retailer. My local retailer was Foremost Furniture in NYC.
I contacted Foremost Furniture on the telephone and asked a salesperson about this sofa, which I knew would be quite expensive. I wanted an idea of the price range and fabric choices so I could discuss it with my husband before we visited the store - I didn't want to spend that Saturday going into the city unless there was a possibility we could afford it immediately!
The man who I spoke with treated me so rudely that I can only decide never to purchase anything from this store. He refused to give me his name, as he knew he was behaving absolutely inappropriately. Frankly, I hung up the phone feeling degraded and abused.
I just wanted folks to know about this because I would hate for anyone else to feel the way I did.