Home Depot Informative - Attempted, calculated rip-off
PALO ALTO, CALIFORNIA -- I recently needed to buy a dishwasher. I tried to research things and shop around before buying. I first went to the local home depot in Palo Alto and found a GE DW that seemed like a good deal. It was a decent deal because it was $60 off, included a rebate for home delivery ($55) and a $50 gift card from Home depot. After shopping around for another couple days I returned to but the dishwasher. I told the salesman A different one) what I wanted and he wrote it up. When presented to me, I noticed that I did not get the sale price. I asked him about it and he acted a little surprised. I asked him directly if it was there policy NOT to give the sale price unless asked for. He avoided a direct answer and commented that had I returned, they would have given me the sale price. I noticed the delivery charge was $55 and he confirmed it was. I then inquired about the delivery rebate at which time he acted as though he had forgotten and pulled the form off a stack he had right on his desk. He then instructed me to go to the cashier to pay. I asked him "are you forgetting anything?"; he replied no then I asked about the gift certificate and he pulled another form from another stack on his desk.
All in all, I am convinced they are instructed NOT to give these out unless asked for. I told the salesman he tried to rip me off for $115 and that he should be ashamed to work for such a deceitful company and how can he feel good about ripping hard working people off?
I'm not sure, but HD's policy seems to be almost if not illegal. Certainly it is immoral.