Gateway Complaint - Rotten Motherboards
PASADENA, CALIFORNIA -- I bought a Gateway gt4010 from Bestbuy about 18 months ago, and it has stop working, for I thought it was the hard drive which I replaced and it still didn't work, after asking a few tech friends about the problems I was have they figured out that it was the motherboard. After contacting Gateway customer service (or the lack there of) I was told that the mother boards was out of the warranty, well thats just great, then when I asked were I could purchase the motherboards I was told to look it up on the Emachines web site as well as given a phone number to call, well I was shocked to find out that the Gateway computer I bought was made by Emachines which means I paid for the Gateway name but got a machine made by the worst computer company around and get this the motherboard cost 179.00.
And if that's not a kick in the head the stats on the motherboard stated the the front USB ports would not work because of a slight change in the motherboard. So after looking around at different computer parts web sties I found the I could buy a new motherboard, processor and power supply, can case that would take my equipment for the Gateway. For $149 buy I would have to buy a new op systems because my reinstall disc will only working on Gateways, so now I am using a five years dell dimension 2300 computer that is so slow that I fall asleep while it loads up when you turn it on, and the only reason I bought the Gateway was to replace my dell 2300, so now I have a $1000 door stop and a computer company (Gateway) who makes a rotten product and does not stand behind their product.
So much for a company that at one time took pride in their services and goods. Don't buy Gateway.