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Gateway Complaint - Rotten Motherboards - GT4010

GT4010 - Complaint
Review by robsdad on 2007-11-01
PASADENA, CALIFORNIA -- I bought a Gateway gt4010 from Bestbuy about 18 months ago, and it has stop working, for I thought it was the hard drive which I replaced and it still didn't work, after asking a few tech friends about the problems I was have they figured out that it was the motherboard. After contacting Gateway customer service (or the lack there of) I was told that the mother boards was out of the warranty, well thats just great, then when I asked were I could purchase the motherboards I was told to look it up on the Emachines web site as well as given a phone number to call, well I was shocked to find out that the Gateway computer I bought was made by Emachines which means I paid for the Gateway name but got a machine made by the worst computer company around and get this the motherboard cost 179.00.

And if that's not a kick in the head the stats on the motherboard stated the the front USB ports would not work because of a slight change in the motherboard. So after looking around at different computer parts web sties I found the I could buy a new motherboard, processor and power supply, can case that would take my equipment for the Gateway. For $149 buy I would have to buy a new op systems because my reinstall disc will only working on Gateways, so now I am using a five years dell dimension 2300 computer that is so slow that I fall asleep while it loads up when you turn it on, and the only reason I bought the Gateway was to replace my dell 2300, so now I have a $1000 door stop and a computer company (Gateway) who makes a rotten product and does not stand behind their product.

So much for a company that at one time took pride in their services and goods. Don't buy Gateway.
Comments:
Posted by MRM on 2007-11-01:
I would love to have your $1000 "door stop." One man's trash is another man's treasure.
Posted by DigitalCommando on 2007-11-01:
You can get a better motherboard then the gateway (emachines) for 80 dollars and get xp home edition for a 100 dollars or less. Total outlay would be about the same as their motherboard only. Don't buy ECS brand mother boards either, they are junk. I don't know what your symptoms are at boot up, but I would suggest two things, first, blow out the entire motherboard with compressed air (both sides of it).Also blow out the vents on your power supply. If that doesn't work, replace the power supply. Buy at least a 40 dollar model or higher. The majority of motherboard problems are caused by low/high/fluctuating power supply output. Also, during boot up do you hear more than one beep from your system speaker? Multiple beeps indicates cpu/cmos failures and the number of beeps identifies a specific problem. Come back with a few more details.
Posted by killerklown on 2007-11-02:
I just built my own machine for $225 and it's friggin' sweeeet!! Never buy the "big name" computers. They're all junk, and you're stuck fixing and replacing parts with that one company then, because they make sure their machines aren't compatible with anything else.
Posted by {-_-} on 2007-11-09:
I will second the person who suggested checking your power supply. I have the same model PC purchased from Best Buy around the same time as you. I pulled a power supply from another PC and it works. I am now looking for a power supply for the Gateway.
Posted by cali420 on 2007-12-13:
What happened to Gateway(GW):1998 GW bought Emachines an GW CEO stepped down. 1999 GW Manufacturing employees(build,QC,software & Audit) were giving several P.C's and Laptop's with numerous problems.Once the computers were sent back on how to properly build them and what was not right. GW closed down USA manufacturing plants an moved production to Mexico. The only thing here is Tech suport and GW country Stores. I worked for them for 5yrs and got the 411 from the head dog. So I skipped out in 98 an moved to TX. I lot of hard working peopl I know lost their jobs. All because a so called for Americans Company wants to save a few bucks. Think about tha next time you want to by a Gateway. As for Emachines there still in CA as far as far as I know.

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