S.C. Flooring Complaint - Not Reliable
NORTON, MASSACHUSETTS -- I purchased a countertop from S.C. Floor Covering in Norton in October, 2007. The salesman who sold us the countertop explained the product and the installation procedure. He highly recommended the installers and said that they used them all the time. On October 23, I received a call from S.C. Floor Covering to say that our countertops would be installed on Friday, October 26th between 9:00 am and 1:00 pm. We took the day off from work to be there and let the installers in. Needless to say, the installers did not show up on Friday. Because S.C. Floor Covering closes early on Friday, we were unable to get them to help us with the installation. Only after many calls to the installers, did I arrange for them to come out on Saturday. But, we had missed a day's pay for NO reason. When I spoke with S.C. Floor Covering in Norton, I said that I was surprised to see that they did not reimburse us for the missed days pay. The salesman told me that they do not do that. He also said that they lived up to their contract and delivered the counter.
However, NOT on time, when promised. I think that if S.C. Floor Covering were decent they would have taken off the missed day of pay. I would NOT recommend them.