Samsung Electronics Co., Ltd. Complaint - Expensive repair - 50" inch TV
ROCHESTER, NEW YORK -- My Samsung rear-projection 50"-inch TV began turning itself off just twelve and a half months after I bought it. I had not purchased the extended warranty as it was a third of the price. Best Buy, of course, would not make the repair, which was thought to be a bad part on a board at a cost of $1,000 (two-thirds the cost of the set). Samsung is not interested in speaking with me or responding to my letters, so I am stuck with a large set that only works sporadically and still has a couple of payments left on it.
I am finished with both Samsung and Best Buy - an electronics items that costs in excess of $1,500 should last more than a year.