Sprint Complaint - Phone Is Broke And Sprint Upgrades Me
KINGMAN, ARIZONA -- Hi I've been trying to get another phone for a few months now. I have a Nokia 6165i and my phone overheats doesn't hold a charge and is loosing buttons from it. So awhile back I contacted Asurion they will not accept my phone something about liquid damage well the battery has not exploded or anything like that it just gets hot and shuts down all the time. It got so hot that my buttons came off. Still nothing now I just received a letter in the mail from Sprint about recent account changes that I didn't approve. I called about getting another phone and they changed my contract. Extended it without my approval. How crappy is that. They will extend your contract and you keep the broken phone.
What happened to my 1 yr. Warranty anyhow from Nokia isn't there a warranty on these phones. Doesn't anyone care about customer satisfaction or service anymore.
They suck in both of those categories big time!!!!!!!!