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Radisson Complaint - Disappointing Raddison Experience - Overpriced On Reservation, Roach And Bugs In Room

Overpriced On Reservation, Roach And Bugs In Room - Complaint
Review by Yesy1205 on 2007-11-05
KISSIMMEE, FLORIDA -- First of all, when I reserved the room thru the Radisson site I was charged a different price then quoted, when I tried to get it resolved, neither the hotel staff nor the reservation center were helpful. Then when I check in and use the bathroom their was a live cockroach right by my foot. The next day my husband slapped a spider off of his head. The bathroom sink was clogged. I explained all of this to the manager and she still charged me about $23 dollars extra off of my deposit, after I had already paid the whole nights stay and I didn't even have room service.....

This hotel stay was the worst I've had. Made Super 8, and Best Western look like five in cleanliness and hospitality. I've worked for JW Marriot! They know what hospitality is over there!
Comments:
Posted by FoggyOne on 2007-11-06:
You had to pay $23 because you complained? I'm afraid I don't quite understand that part about a deposit in your post. Why did you have to pay a deposit for a hotel room - doesn't that beoome the room rate?

Also, Florida is notorious for cockroaches and palmetto bugs (look like roaches) and they are quite difficult to control.

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