Three Brothers Moving Complaint - Billing Abuse, Hidden Fee's
NORTHERN VIRGINIA, VIRGINIA -- Three Brothers Moving company billed in the middle of the day for "expected" time to finish the job. They hold your furniture hostage until you pay.
When the job was finished early, owner Lou would not refund the excess and overcharged.
Subsequent, Lou left a very threatening voicemail saying "We are not going to refund your money, I know where you live and I'm on my way over and in fact, I'm going to charge you for boxes we use on other peoples jobs".
Secondary issue was hidden taxes of 25% and time and a half for overtime that was not disclosed upon intial consultation. They try to hike the bill really high by charging exorbant hidden fees. They were really mad I had some of my own boxes and supplies.
This was the worst moving company ever!
I cut this following segment from another blog, but it fits my experience exactly and is so well written.
ANYONE WHO IS READING THIS PLEASE DO NOT FALL VICTIM TO THREE BROTHERS MOVING AND STORAGE. THEY ARE EXTREMELY UNPROFESSIONAL, THEY TREAT THEIR CUSTOMERS HORRIBLY AND DO NOT STAND BY THEIR WORD.
...BTW: I think there are other companies in the country with a name similar to Three Brothers, and just so there's no confusion, the company this review is referring to is "Three Brothers Moving and Storage, Inc" which serves the Maryland, DC and Virginia areas.