National Small Business Alliance Complaint - Would like to file a complaint
PALM SPRINGS, CALIFORNIA -- I had an encounter with a very unprofessional Customer service rep by the name of Tracey last was not disclosed. Funds were taken from my account unauthorized. I initially authorized for this company to take one dollar to receive a package regarding their business offer. Tracey was not cooperating at this point to render this information regarding the reason why her establishment had taken the funds from my account she then took matters into her own hands by hanging up the phone in my face.
Five calls were made all the call were answered by Tracey she wouldn't allow me to connect with anyone else to cancel my unwanted account. She called me names she assured me that I would be charged in full I feel threatened by her knowing that she has access to my information.